Privacy Policy
- Sites covered by this Privacy Statement
This Privacy Statement applies to the website www.drop365.com operated by Drop Europe Ltd.
The Drop UK website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Drop UK website. Drop UK does not control those sites or their privacy practices, which may differ from Drop UK's. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the Drop UK Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with Drop UK; that sharing is governed by that third-party company's privacy policy.
- Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting. Personal information is information that is associated with your name or personal identity. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Drop UK. We take seriously the trust you place in us. Drop UK will not sell, rent or lease your personal information to others. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, Non-personal information is data about usage and service operation that is not associated with a specific personal identity. Drop UK collects and analyzes non-personal information to evaluate how visitors use the Drop UK websites.
- Children's privacy
Drop UK is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Drop UK does not knowingly collect information from children under the age of 13 and Drop UK does not target its websites to children under 13.
- How we use your information
Drop UK uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize the Drop UK website. Occasionally we may also use your information to contact you for market research regarding Drop UK products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, "Your privacy preferences and opting out"). Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers' credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or Drop UK and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases. Personal data collected online may also be combined with information you provide Drop UK through other sources such as product registration, call centers or public events such as trade shows or seminars. Personal data given to Drop UK may be transferred across county and country borders for the purposes of data consolidation, storage and simplified customer information management. Non-personal data is aggregated for reporting about Drop UK website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
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Who we share your information with
Drop UK will not sell, rent or lease your personal information to others. Drop UK will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Drop UK shares customer information across Drop UK-owned business entities and companies working on our behalf, but only as described above in "How we use your information." Drop UK contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of Drop UK and may not use it for any purpose other than to carry out the services they are performing for Drop UK. These service providers may change or we may contract with additional service providers to better accommodate our customers. Drop UK will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law. Drop UK or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, Drop UK will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
- Your choices
Drop UK gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and Drop UK-wide marketing communications. Drop UK-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of Drop UK-wide communications by postal mail, e-mail and telephone.
- Your privacy preferences and opting out
Non-subscription services. Drop UK will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages. Subscription services. To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), use any of the following methods: Select the e-mail "opt-out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions Write to the Drop UK Privacy Office - be sure to provide your name, e-mail and postal address, and relevant information about your Drop UK subscriptions and registrations
- Your information and third-party companies
Certain Drop UK services are linked with those from unrelated third-party companies, some which offer you the option to share with both Drop UK and the third party personal data you provide. Examples include the ability enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.
- Accuracy of your information
Drop UK strives to keep your personal information accurate. We have management processes and policies to maintain customer data accuracy.
- Keeping your information secure
Drop UK is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Drop UK has in place appropriate physical and managerial procedures to safeguard the information we collect. We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window. Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, Drop UK subscribes to a fraud management service. This service gives you and Drop UK an extra level of security to guard against credit card fraud to protect your financial data.
- Changes to this Statement
If there are updates to the terms of Drop UK's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Drop UK will provide notification to affected customers.
- Contacting us
We value your opinions. If you have comments or questions about our privacy policy, please send them to the info@drop365.com
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